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We booked and payed for a cruise from Miami to the Panama Canal over 6 months ago. We received an email at 4:54 pm on Friday evening that we would upgrade to the Haven for an additional $500 pp. We called the number to find out they close at 5 pm and do not reopen...
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Anonymous
US Male

Next time, book the stateroom you want to stay in, not the one you hope to get upgraded in. In addition, I have received the "upgrade" emails and always about 2 weeks or long...

1.0
I didn't like
  • Uncaring attitude
#1028459
Reply to reviews
I booked a cruise to the Western Caribbean with Norwegian on March 3rd, 2017. I went back out on the Norwegian's website on March 6th, 2017, and noticed that the price was lowered for the cruise/cabin that I booked. I contacted the representative (March 7th) that I...
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Anonymous
US Male

You stated you and your friend have spent over $20,000 (20k, really?)for two cruises with NCL and you are complaining about $200. There is so much there that I don't believe....

2.8
#1019117
Reply to reviews
Well, go on a NCL cruise. How about a billion screaming kids...? NCL is the ship for ya! Oh, and how about a tiny cabin with a tiny balcony? Then NCl is the ship fer ya.!!!! Did I forget to say how horrible the beds are? Then NCL is the ship for you. Oh, how about the...
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1.8
I liked
  • Bathroom only
I didn't like
  • Bed food smoke filled resturants balcony size of the cabin costs
  • Rip-offs
  • Uncaring attitude
#970967
Reply to reviews

Norwegian Cruiseline Hawaii Cruise Review

Norwegian Cruise Line
#702141
3.0
Details
Just went on an Hawwiian cruise and unfortunately the wait staff was horrible. The dining room food was just as bad.
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Prior to leaving LA the ship required maintenance, This ship had just come from Alaska, and we took the fallout for the problem causing the worst cruise we had experienced. We did not take a cruise to spend 5 days out of 7 on the water. We spent two days in Puerto...
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#964490
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Before the ship left Los Angeles there were mechanical problems on Oct 09, 2016. Once during the night the ship returned to San Diego. We continued on to our first stop which was Puerto Vallarta and were informed we would be there two days and would not be going to...
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#960514
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Norwegian Cruise Line - Norweigan Cruise Lines - Cruise Review from Fort Lauderdale, Florida
Norwegian Cruise Line - Norweigan Cruise Lines - Cruise Review from Fort Lauderdale, Florida
Norwegian Cruise Line - Norweigan Cruise Lines - Cruise Review from Fort Lauderdale, Florida
Norwegian Cruise Line - Norweigan Cruise Lines - Cruise Review from Fort Lauderdale, Florida
Norwegian Cruise Line - Norweigan Cruise Lines - Cruise Review from Fort Lauderdale, Florida
Let me first start by saying I am 40, my friend is 30. We are both managers for a very large, very successful company in Rochester, NY. I also own my own business. I have been on 10 cruises including Disney and Carnival. This was my friends first cruise and first real...
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Anonymous
Anonymous

Taking anti-depressants and drinking? Can't have a good time without drinking? Chad, somehow I think Norwegian had your number.

Anonymous
Anonymous

I agree with Chad....do not book with Norwegian.....the worst waste of money ever

1.4
#949166
Reply to reviews
My wife is pregnant, and we were advised by our doctor not to travel to areas affected by the Zika virus. Norwegian Cruise lines will not refund us. My wife and I are booked on a Norwegian Cruise in 30 days and we just found out that we are expecting a baby. After our...
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1.0
#943279
Reply to reviews
I just got back from a cruise on Norwegian Dawn.I had the best time of my life.The room was great,the food amazing and the service all top of the line. This was my 4th cruise with Norwegian and its always spectacular.
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weeble4140
weeble4140

I will be adding to your disappointment with Norwegian Cruise Line as soon as I return from my cruise. I, too, was horribly let down by their lack of customer service and tha...

4.8
#940867
Reply to reviews
I havent even taken the cruise yet and already have been treated horrible by this cruise line. They like to reverse their down falls onto the customer and over speak you while on the phone. I had a family emergency my husband was hit by a allege drunk driver while at a...
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1.0
#890938
Reply to reviews
For the past 9 years, we have been a loyal customers of NCL (over 15 cruises), mostly in a suite class. In return, NCL has shown little or no desire to attempt to resolve an issue we had. We tried to call Guest Relations, only to be bounced from one department to...
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2.0
I didn't like
  • Customer service
#883097
Reply to reviews