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2.7

When we booked our cruise last year we got the promotion for third and fourth guest free. We booked a third guest at that time and are trying to book a fourth guest free but NCL said that promotion know longer applies to our cruise we would have to paid for the fourth guest.

What a bunch of *** I said well then I will pay just give me some ship credit and I would have thought I asked them to give me the DANG SHIP.

I spoke with several people and they all just acted like they didn't give a crap that we have six balcony room in a row booked with family. This will me our last cruise on NCL.

Reason of review: Poor customer service.

Preferred solution: add my fourth guest for FREE.

Location: 7427 E Hampton Ave #121, Mesa, AZ 85209, USA

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